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Epi-Essentials Privacy Policy
Thank you for visiting the Epi-Essentials™ website. We respect your privacy and want to protect your personal information.

This privacy policy applies to the website. This privacy policy does not necessarily apply to any offline collection of your personal information. We are not responsible for the content or privacy practices on any website not operated by Epi-Essentials™ to which the website links to or is linked to from other websites.

Information Collection-Internal Use

We collect email, shipping address, phone number and product purchase information on this website. We will never sell, rent, trade, license or otherwise disclose your specific personal information or financial information to anyone.

Other than method of payment, we never see, collect or store PayPal, credit card or financial information. This is all handled through our payment processor, PayPal.

Our goal in collecting personal information is to provide an efficient, meaningful, and customized experience and to provide you with customer service. We may internally use your personal information to improve the websites' content and layout, to improve outreach, marketing and to determine general marketplace information about visitors to the website.

For example, we use your information to:

  • Alert you to new information, products, services and promotional offers.
  • Process, ship and track orders: When placing an order, you will be asked to provide your name, shipping and billing address, phone number and email address. We will use your personal information to communicate with you about the website, your order and delivery.
  • We send you a confirmation email when your order is received for return or exchange.
  • We may send you a service-related announcement if it is necessary (for example, temporarily suspending our service for maintenance.)

Information Collection-External Use

As do most internet retailers, we sometimes use others to perform specific functions on our behalf. When we disclose information to these service providers, we disclose information to help them perform their service. For example, in order to deliver products to you, we must share some information. We partner with third parties (such as the US Postal Service) to ship products, to ensure delivery, and so that we can obtain feedback, improve the quality of our service, and measure and improve the quality of the service of the third pary. In the example of USPS, we provide them some personally identifiable information such as your name, shipping address, email, and phone number.

  • Similarly, to help you buy products and provide customer service, we must provide your credit card number to financial-services corporations such as credit-card processors and issuers. When we submit your credit card number for authorization, we use state-of-the-art data encryption to protect your information.
  • We will not sell, trade or rent personally identifiable information to other companies as part of our regular course of business.
  • We may share non-personal information (such as the number of daily visitors to a particular web page, or the size of an order placed on a certain date) with third parties such as advertising partners. This information does not directly identify you or any user.

Data Security
  • Our website incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information, including Secure Sockets Layer (SSL) for all financial transactions through the website. Always make sure when you are completing online payments, that the URL in your browser starts with https:// (the "s" means secure). We use SSL encryption to protect your personal information online, and we also take several steps to protect your personal information in our facilities. Access to your personal information is restricted. We rely on third-party service providers for the physical security of some of our computer hardware. We believe that their security procedures are adequate. For example, when you visit our website, you access servers that are kept in a secure physical environment, behind a locked cage and an electronic firewall.
  • While we use industry-standard precautions to safeguard your personal information, we cannot guarantee complete security. 100% complete security does not presently exist anywhere online or offline.

Cookies and Other Technology

Like many other websites, our website employs cookies and web beacons (also known as clear GIF technology or "action tags") to speed up your navigation of the website, recognize you and your access privileges, and track your website usage.

The website's cookies do not and cannot infiltrate a user's hard drive to gather a user's confidential information. Our cookies are not "spyware." As an example, Facebook collects certain information via cookies and web beacons to determine which web pages are visited or what products are purchased. Please note that any information collected by Facebook via cookies and web beacons is not linked to any customer's personal information collected by us.

Product Reviews

If you choose to post a review, we will ask for your name and email address. If you submit a review, your name will be visable to other users but your email address will be kept private. Also, any personally indentifiable information that you provide, in your review, will be visible by other visitors. We are not responsible for any personally identifiable information tha tyou choose to submit as part of your review. We believe you can post a helpful review withour disclosing any personal information.

Updates to the Policy

If we change or update this Privacy Policy, we will post changes and updates on the website so that you will always be aware of what information we collect, use or disclose. We encourage you to review this Privacy Policy from time to time so you will know if it has been changed or updated.

International Access

This website may be accessed from countries other than the United States. This website may contain products or references to products that are not available outside of the United States. Any such references do not imply that such products will be made available outside the United States. If you access and use this website outside of the United States you are responsible for complying with your local laws and regulations.

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